SHIPPING
Orders are shipped via Canada Post, UPS, Fed EX and Purolator with freight and handling charges added to the invoice. Charges for shipping and handling are based on the total amount of your order. Estimates are available on request. If a different shipper is requested, you must supply your courier account number. An additional handling charge of $3.50 per box will be added to the invoice. Air shipments must be confirmed in writing.
U.S.A Shipping
We ship to the US via Fed ex ground or air.
BREAKAGE AND CLAIMS;
Due to the nature of the products involved, breakage may occur. All claims for damaged goods must first be made with the carrier. Then notify our Customer Service Department to arrange for replacements. Any claims for goods with defects must be made within 5 days of receipt of shipment.
Orders are shipped via Canada Post, UPS, Fed EX and Purolator with freight and handling charges added to the invoice. Charges for shipping and handling are based on the total amount of your order. Estimates are available on request. If a different shipper is requested, you must supply your courier account number. An additional handling charge of $3.50 per box will be added to the invoice. Air shipments must be confirmed in writing.
U.S.A Shipping
We ship to the US via Fed ex ground or air.
BREAKAGE AND CLAIMS;
Due to the nature of the products involved, breakage may occur. All claims for damaged goods must first be made with the carrier. Then notify our Customer Service Department to arrange for replacements. Any claims for goods with defects must be made within 5 days of receipt of shipment.
We ask that you confirm delivery time and shipping charges prior to completing your order. Please email jaroslavvydra@me.com to confirm these details. Availability of shapes and sizes of products can vary from time to time. We ask that you confirm product availability prior to completing your order. Thank you.